Terms and Conditions
Gangarams Book Bureau started business in the heart of Bangalore at Mahatma Gandhi road back in May 1977. It has continued to stay an independent bookstore in Bangalore right from the days of its inception. Anyone who walks into this store is sure to come out with a book they want and a bright smile across their face. To cater to a variety of customers with diverse needs, the store has tied up with multiple publishers and companies across the globe. The bookstore in Bangalore is the go to destination for the city’s bookworms as well as its loyal patrons.
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The access to our site is limited & for personal uses only. No part of the site can be modified without our written prior consent. This site or any part of it may not be reproduced, duplicated or exploited for any purpose without taking written consent from Gangarams Book Bureau.
All terms & conditions are automatically applied when you use Gangaramsbooks.com. Please ensure to keep the account information & password safe & confidential.
Communications & Other Factors
Visitors are welcome to send suggestions, questions, ideas, comments or any other information provided it does not contain obscene, illegal, threatening, defamatory rights or in other way objectionable to us or third parties. Also the communication should be virus free. We also prohibit chain letters . Visitors are requested not to use incorrect e-mail id, mimic any person or misguide the origin of any information.
We at Gangaramsbooks.com do not warrant / claim the product identity or the information regarding it to be appropriate, complete or free from mistakes. It is our strictest efforts to see that all information contained on our site are true & exact to the best of our knowledge & research. However we try to give exact information as much as possible.
Our Return Policy
Returning of defective / damaged item If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your order no & send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice. In your return note please advice us whether you would like a replacement or a refund. The amount will be refunded in case of unavailability of the product. This facility is only for goods bought from us. Return of any defective / damage item should be done within 3 days from the date of the receipt of the shipment to our working office: Address: 3rd floor, #3, Church street behind MG road metro station Bangalore 560001
Please Make Note:
The return courier charges incurred by you will be refunded by us into your account. The maximum courier refund amount we can credit into your account in Rs100/-. Hence, please choose the right courier service for returning the product. Incase, the return courier amount is more than Rs100/- , kindly call our customer care support or drop us an e-mail stating the same and we shall send our courier boys for a pick up or advice you through which courier service you can return the products. Gangaramsbooks.com customers can return any products bought online at Gangarams Book Bureau retail outlet. Also make note that product bought online is liable for an exchange at Gangarams Book Bureau retail outlet.
Our Order Policy
As soon as an order is authorized for payment, you will receive e-mail confirmation for the same. This will indicate your order no, which you can refer later for checking the online status of your order. Even if an order is confirmed ,the price of the product might change if the supplier/publisher decides to change the MRP of the product .In such cases, Gangarams Book Bureau(P) LTD® , shall not be liable and the customer will have to bear the difference in price. For Orders which have more than 10 product quantities, shipping charges might be applicable on case to case basis on the sole discretion of “ Gangarams Book Bureau (P) LTD®” management. In such cases, customers will be called and informed about the same. In case of cancellation and refund due to error from the customer, the customer will be charged upto 7% on Debit Card/Net Banking transactions and upto 15% on Credit card transactions off the total order value. Orders that Weigh more than 10 kgs, delivery shall be made by Surface Mode, where Customer will have to go to the depot and collect the parcel. Prior information of the same will be informed to the firstname.lastname@example.org